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Director of Human Resources

Corporate – Portland, Oregon
Department Corporate
Employment Type FT Exempt
Minimum Experience Mid-level

We’re looking for a Human Resources leader and mentor with a keen business perspective and a strong lens around diversity, equity, and inclusion. Successful candidates have broad experience across the whole scope of Human Resources, as well as experience mentoring and growing people-managers. This role has a significant impact in fostering an inclusive and forward-looking work environment.

An ideal candidate will have a strong understanding of the value of strategic HR as a partner to the business, and ability to navigate and balance the long-term needs of the business with the short-term needs of the employees. An ideal candidate will build credibility between their function and leaders of other teams and departments, providing value as a strategic partner and trusted advisor to all employee levels.

eROI works to bring humanity and meaning back to the relationships between people and brands. We are a 100 person digital creative agency that works with some of the most inspiring brands in the world. We pride ourselves on a collaborative, fast-paced culture and are looking for someone to help us continuously improve how we collaborate and communicate with one another.

This role reports to the Chief Operating Officer and sits on our Directors Group.  


This role’s primary function is to lead all aspects of Human Resources, including recruiting and talent management;  diversity, equity and inclusion; total rewards; employee development and learning; and HR operations.

Be an example of eROI’s cultural values and vision in daily practice.

Lead all HR Processes and Functions:

  • Own the recruiting process, from job descriptions through offer.
    Facilitate and iterate employee onboarding and offboarding processes.
  • With Directors, identify opportunities for increased coaching and learning across all populations of the company
    Manage all elements of employee relations (conflict management, performance management)
  • Partner with Benefits Broker and exec leadership to ensure company compliance, roll out employee education programs and maintain a competitive benefits package.

Help build and maintain an equitable workplace:

  • Build authentic relationships and partnerships with local diversity + culturally-specific associations to aid in our mission to create an inclusive workplace and diverse workforce
  • Create hiring policies and procedures to ensure that an inclusive and equitable process is being consistently followed.
  • Lead the eROI Equity Team and create policies and procedures around fostering a culture of inclusivity.

Mange all elements of HR Operations

  • Proactively create new or revised documentation for policies, procedures, processes and forms (as needed).
  • Audit and maintain employee files, ensuring compliance with all applicable employment laws.


  • 4-7 years of HR experience, preferably in a creative agency, start-up or other fact-paced, service-based  industry
  • A Bachelor's Degree in HR, Communication, Business or other related field
  • PHR/SPHR or SHRM-CP/SHRM-SCP certificate preferred
  • Strong track record of managing corporate initiatives and culture.
  • Proven experience optimizing HR systems and processes.
  • Deep knowledge and experience in employment law, benefits, organizational planning and development, and employee success.
  • Excellent communication (verbal and written) and organizational skills.
  • Ability to balance company and employee needs.
  • Ability to think creatively and work calmly under pressure.
  • Demonstrated understanding of recruiting strategy and candidate acquisition.
  • Ability to influence key stakeholders and lead with confidence.

eROI is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information, or that of their relatives, friends or associates, or any other characteristic protected under federal, state, or applicable law.

Please alert the hiring manager or recruiter if you require a reasonable accommodation to apply for or perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using special equipment.


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  • Location
    Portland, Oregon
  • Department
  • Employment Type
    FT Exempt
  • Minimum Experience
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